Our people are at the heart of everything we do. We are proud to announce our Parts Apprentice in York, Will Eden has not only passed his level 2 Customer Service Practitioner Exams but with Distinctions in all three areas!
Will is over the moon, “throughout my Apprenticeship my training was based on the job. I received a tremendous amount of help and guidance from the team, helping me to get to the level I am at today.”
“My monthly online training helped to develop my understanding and knowledge into the job, particularly into the aspects of Customer Service.”
“My next steps are to continue to improve my knowledge into the job and look for ways I can help the business and make a positive impact.”
“Ray Chapman Motors has provided me with everything I could ask for, I very much enjoy being a part of the company. Ultimately, I would like to thank my line manager, John, who has been the main factor to my success throughout my time at the company.”
Parts Manager John Davis is very happy, “Will joined me two years ago in the parts department at RCM York. He initially impressed me in his interview with his manner and self-confidence. Over the last two years, he has gone on strength to strength with his all-round work ethic.”
“He consistently overachieves any targets or tasks I set him, never baulks at any challenge but attacks all problems head-on with a smile on his face.”
“Will asks questions and absorbs the knowledge like a sponge. Doing all this with a great personality makes him a favourite among all of his colleagues. This guy has a great future within our industry.”
We all wish Will a long and prosperous career at Ray Chapman Volvo.