We are delighted to have been recognised as “Highly Rated” for 2025 on AutoTrader – a mark of consistent excellence and customer satisfaction. We are equally proud to hold five-star ratings across both Feefo and Google Reviews, a testament to the trust, loyalty, and positive experiences shared by our customers. This prestigious accolade reflects our unwavering commitment to delivering exceptional service, guided by the principles of care, respect, and attention to detail that have been at the heart of our business for over five decades.

In addition, We are proud to share that Ray Chapman Motors Volvo was awarded the Customer Experience Award at the AutoTrader Retailer Awards 2023 – chosen from a field of around 13,500 UK dealerships.

At Ray Chapman Motors, we are more than a retailer – we are a family with a proud heritage. Since 1969, we have been serving generations of drivers and are honoured to be among the longest-standing Volvo retailers in the UK.

Today, Managing Director Duncan Chapman represents the third generation of the Chapman family to lead the business, with his son Nathan, Operations Director, becoming the fourth generation to join in 2019.

Our guiding philosophy has never changed: to treat every customer with the same honesty, respect, and care we would wish for ourselves. This commitment is at the heart of everything we do – ensuring that every visit, every conversation, and every journey with us reflects the values of true family service.

As proud recipients of multiple awards, throughout the years – Ray Chapman Motors has earned a reputation for excellence, innovation, and unwavering commitment to our customers.

These highly coveted awards recognise exceptional achievement across every aspect of the business – from outstanding sales performance to exemplary customer service and operational standards. For us, they reflect not just our results, but the dedication, expertise, and care that define the Ray Chapman Motors experience.