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COMMISSION DISCLOSURE

Reliance Garage (York) Limited t/a Ray Chapman Motors Chery York is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts as an intermediary and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers and will receive a commission. These payments will affect what you pay. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

Who are we & how are we regulated?

Companies House - Our registered company is Reliance Garage (York) Limited, we are registered at Medina House, 2 Station Avenue, Bridlington, East Riding Of Yorkshire, YO16 4LZ Please visit companies house online (compaineshouse.gov.uk) for details of our registration using the reference 16769696. Trading Style – Ray Chapman Motors is a trading style of Reliance Garages Ltd. We will refer to the company as Ray Chapman Motors on this page.

Regulation - Our firm is authorised and regulated by the Financial Conduct Authority. Our Financial Conduct Authority reference is 529841 and can be checked here https://register.fca.org.uk/s/ Alternatively you can contact the FCA via telephone on 0800 111 6768. Trade Body - We are members of the BVRLA (British Vehicle Rental & Leasing Agency). You can check this on the BVRLA website or specifically on the members directory here. https://www.bvrla.co.uk/membership/member-directory.html

Our Remuneration

We will receive a commission or other benefits from our finance provider should you decide to enter into an agreement with them as a result of our introduction. This is reflected in the monthly lease cost that you pay for your vehicle. The amount of commission received may vary depending on the terms of the funding. If you would like more information regarding the disclosure of commissions, please ask your Leasing Consultant or email [email protected]

Financial Conduct Authority

The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration. If you would like Ray Chapman Motors to disclose any potential commission please make your request to our head office address on our website or by email to [email protected] or by telephone: 01653 693751

What is our complaints process? Ray Chapman Motors Ltd take customer complaints seriously and our policy is outlined (Link to complaints procedure). Alternatively you can get in touch with us via the details on our contact page.

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Reg Office: Lloyd Dowson, Medina House, 2A Station Road, Bridlington, East Yorkshire YO16 4LZ
Reg. Company Number: 16769696
VAT Reg. No. 505692486
ICO Registration No: Z6432898

Reliance Garage (YORK) Limited t/a Ray Chapman Motors Chery York is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.  


All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.